Swindon Make It Here - Privacy notice

Privacy notice

This privacy notice explains how Swindon Borough Council uses personal information submitted through the Swindon Make It Here website.

It applies to information you provide when you use the contact form to contact the inward investment team.

What is a privacy notice?

A privacy notice explains how personal information is collected, used, stored and shared.

Who is collecting and using your personal data?

Swindon Borough Council is the data controller for the personal information collected through this website. This means the Council decides how your personal information is used and why.

The Council is registered with the Information Commissioner's Office. Our registration number is Z5267246.

If you have any questions about how we use your personal information, contact the Council's Data Protection Officer:

  • Email: dataprotection@swindon.gov.uk
  • Telephone: 01793 445500
  • Address: Data Protection Officer, Swindon Borough Council, Civic Offices, Euclid Street, Swindon SN1 2JH

What personal data do we collect?

When you use the Swindon Make It Here contact form, we will collect:

  • your name
  • your business or organisation name
  • your email address
  • your phone number
  • details of your enquiry

We do not ask you to provide special category information, such as health information, political opinions, religious beliefs or trade union membership. Do not include this type of information in your enquiry.

Why do we need your personal information?

We use your personal information to:

  • respond to your enquiry
  • send information you have requested
  • discuss investment opportunities, key sites and support available in Swindon
  • keep a record of your enquiry and our response
  • support inward investment and regeneration activity in Swindon

You do not have to provide this information. However, we may not be able to respond to your enquiry if you do not provide the contact details we need.

How the law allows us to use your information

Our lawful basis for using your personal information is public task under Article 6(1)(e) of the UK General Data Protection Regulation.

This means we use your information to carry out the Council's role in supporting economic growth, inward investment and regeneration in Swindon.

We will not use your information for marketing unless you have clearly agreed to this.

How do we process your personal data?

We will only use the personal information we need to respond to your enquiry and manage the service.

We will store and delete your information securely. We will not collect or keep more personal information than we need.

Who do we share your information with?

We may share your enquiry with relevant Council teams if this is needed to respond to you or support your investment interest.

We may also share information with trusted suppliers who support the website or help us deliver this service. Where this happens, we make sure appropriate arrangements are in place to protect your information.

We will not sell your personal information.

How long do we keep your personal information?

We will only keep your personal information for as long as needed to deal with your enquiry, maintain appropriate records and meet any legal or business requirements.

Records will be kept in line with Swindon Borough Council's retention and disposal schedule.

How do we protect your information?

We take the security of your personal information seriously.

Access to personal information is limited to people who need it to carry out their work. We use appropriate technical and organisational measures to protect information from loss, misuse, unauthorised access or disclosure.

Where is your information stored?

The majority of personal information is stored on systems in the UK.

If information needs to be processed outside the UK, we will make sure appropriate safeguards are in place.

Your rights

You have rights over how your personal information is used. These may include the right to:

  • ask for a copy of the personal information we hold about you
  • ask us to correct information you think is wrong or incomplete
  • ask us to delete your information in some circumstances
  • ask us to restrict how we use your information
  • object to how we use your information

To make a request or ask a question about your rights, contact the Council's Data Protection Officer:

Automated decision-making

We do not use the information you provide through this website for automated decision-making or profiling.

Complaints

If you are unhappy with how we use your personal information, contact the Council's Data Protection Officer first:

You can also contact the Information Commissioner's Office for independent advice about data protection:

Cookies and website analytics

This website may use cookies and analytics to help us understand how people use the site and how we can improve it.

Analytics information is used to understand website performance. It is not used to identify individual users.

Last updated

This privacy notice was last updated on 18 May 2026.

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